I gave it to my husband for his birthday and he really liked it. It's true that it's not spelled out exactly, but honestly my husband had no trouble figuring out where things went (I mean adjust where it fits and take your time). He made sure to wipe everything down with rubbing alcohol and let it dry before applying so it would stick well. I suspect the chipping comments have something to do with dirty surface or laying on of hands. One thing he did say is that there was a sticker for the controller's touchpad in the kit, but he didn't put it on because it would likely mess up the touch sensitivity. I'm not sure if that would be the case, but he didn't want to risk it. It came in a large envelope and was only slightly bent from being in the mailbox. Didn't affect the result. Would buy again! UPDATE: I have changed my rating for this product as the stickers started peeling off after about a year. And this despite the fact that the PlayStation is simply still and does not move at all!
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