Review on Experience Precision and Convenience with the Panasonic Cordless Men's Beard Trimmer - ER-GB40-S (Blue) by Candace Ramirez

I really like this shaver. It's quiet, waterproof and I've never had any battery life issues. It fits perfectly in the hand and meets my expectations. That was until the guard was removed to clean/oil it and the 2 plastic notches on the side of the razor holding the guard came loose. Completely cut off, and it's not me, the man wielding the razor. Normal use and now the guard remains unarmed. 6 months little use and already broken. Called Panasonic as they have a 2 year warranty only to be told *I* have to pay to ship the unit to Texas and then they decide if it will be repaired or replaced. No way, Panasonic. I asked for a replacement and a way to avoid downtime without having a razor. "Oh, that's impossible." So guys. If your shaver breaks don't rely on Panasonic to send you a new one and if you want your shaver fixed it will cost you. I wish I could tell you to buy it but after such a horrible experience with customer service and having the device down for 6 months this is a solid purchase.