I like that it's secure, no one can see what you are doing. It also has helpful features like file size limits etc. I dislike how sometimes it takes a while to load the app. Sometimes I have to wait for several minutes before I can use it. I highly recommend it, but be patient. It does take some time to get used to. Especially if you are not familiar with security software. You need to know your way around the program to make sure you don't accidentally delete something important or give someone access to other files than they should. The benefits are that you can set rules about who can view what, have multiple users (both employees and contractors) and set up different log levels for each user group. This helps keep track of when someone was in a specific area of the office, whether they were working remotely or not.