I really like that it was easy connect my insurance provider through lyralink so there were no issues or problems getting reimbursed by Medicare/Medicaid as well! It is very user friendly which makes using this system easier than other websites out their in terms of navigating aroundLyria's interface but not necessarily liking all aspects about how everything looks (i'm sure its probably just me). The main thing i dislike right now would be some things within our organization because sometimes when trying something new can cause confusion among staff members who don't fully understand what exactly should happen next etc.. Overall though has been great!! Definitely recommend working together wtih them if possible otherwise definitely try another option first before making such an important decision regarding benefits management software! We have had success managing employee claims & billing effectively since implementing LYRA into one place instead off multiple systems used priorLYRAComments.