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Chile, Santiago
1 Level
753 Review
52 Karma

Review on Hiasan by Mario Olmos

Revainrating 3 out of 5

Disappointed in the Quality and Service of Hiasan

I was eager to check out the Hiasan online shop in the hopes of discovering high-quality goods and superior customer support, as they advertised on their website. Unfortunately, my experience was far below what I had anticipated. First of all, the merchandise I got was subpar. The sewing was shoddy, and the fabric was paper-thin and flimsy. On the basis of the website's description and pictures, it was absolutely not what I had anticipated. When I contacted customer support to express my concerns, I received unhelpful responses and a condescending tone. The arrival was also delayed, which was annoying and frustrating. Hiasan promised "attentive and helpful service," but failed to deliver any substantial support or restitution for the delays and subpar quality of their goods. Overall, I have had a very negative shopping experience at the Hiasan web store. Their customer service was far from attentive and helpful, and their goods did not live up to their advertised quality. I can't suggest this shop to anyone looking for high-quality goods and dependable service.

img 1 attached to Hiasan review by Mario Olmos

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Pros
  • Superbly crafted goods
Cons
  • Fewer options to choose from