I ordered one of these fans on the recommendation of another mother friend who had a small baby to keep cool in the hot summer. I bought it and loved how well it worked, but within the first week one of the little legs broke where it connected to the fan. So disappointed! However, I contacted support via email. They immediately offered me a coupon code for a replacement fan, which also included a set of replacement feet, so we now have two fully functional fans! 7/10 for quality but 10/10 for customer service and then 10/10 for ease of use. I recommend!
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