The best part about Press In A box is that you can upload your own content instead of having to use their templates, this allows for more customization options! It's not as easy or user friendly when it comes time to write up releases themselves either if they don't have much experience with writing them out there are some things I would like changed but nothing majorly so far great product just need better training materials maybe? We used PIAB primarily because we were getting our news releases distributed by other providers who had stopped doing business which was causing us problems at times (we didn’t want another provider taking over).