It's very easy to set up and use! We've been able to customize our emails with no problems at this point (we're still getting used to it). I wish that we could have some custom fields added so you can track your performance better but other then that there are not many cons really. This software has made my job easier as an admin because now when someone sends me an email they just send them through one place instead of having to go into each person separately. The problem was how hard it would be to manage if say 5 people sent out 10 different emails using their own personalised versions. Now everything gets put into 1 spot which makes things much simpler. And also lets us see who did what without going back over everyone individually. As well its helped speed up processes within HR and Finance departments too :D Have reduced time spent sending emails internally between teams/departments.
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