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Ukraine, Kiev
1 Level
747 Review
41 Karma

Review on SHW by Collin Donahue

Revainrating 1 out of 5

Review of the SHW Company: Products of Low Quality Are of No Help to You

In my capacity as a customer looking for high-quality home and kitchen furnishings, in addition to home office furniture such as desks, I sought assistance from SHW. Unfortunately, I did not experience even the slightest benefit from using their merchandise. The furnishings that I was given was of poor quality and of poor construction. The construction was poor, and the timber used was of poor quality and easily bent. It was abundantly obvious that the products that the company was selling did not reflect the company's mission of assisting customers in the creation of aesthetically pleasing and practically useful living spaces. When I tried to address my concerns with their customer support, they did not respond and were not helpful in any way. This made the situation even worse. It was obvious that the company's primary focus was on maximizing short-term profits rather than ensuring that the needs of its customers were met. In a nutshell, I would never suggest SHW to anyone looking for high-quality furniture that will actually assist them in designing a living place that is both aesthetically pleasing and functional. Disappointment and frustration are the only two outcomes that can result from their low-quality merchandise and unimpressive customer service.

Pros
  • Reasonable costs.
Cons
  • Few physical stores available.