I like everything about this tool, it's easy-to use interface makes my work simple & fast as well! It has all kinds of features that allow me do exactly what I need with ease. The customer service is great too - they're always willing to help when you have any questions or concerns regarding their products/services. Nothing in particular i dislike so far but if there are things then please make them known ASAP because we can't wait forever! This software helps my organization keep track of leads / opportunities which saves us lots of valuable precious hours every day! Also, its user friendly platform reduces cost while increasing productivity.