I love scubapro - they're one of the best in their field! They have helped our business grow so much since we've started using them - it's easy to use, cheap for small businesses like ours, and has saved us lots of admin time as well. There are two main points that could be improved if you were looking at updating your service provider or considering changing providers. One is that the website might look a bit dated now. The other point would be customer care. We really did need some help when signing up with another supplier but none was forthcoming from any of their support team (we paid £100s). However after contacting via twitter and asking questions directly, someone got back to me within minutes and sorted everything out for us.