It was great working with something massive for this project! They are always so helpful, responsive, professional and easy going. I would recommend them 100% for any social media needs you may need, they were very friendly and had an awesome team (which is important!). The process went smoothly - from start to finish - nothing but positive experiences! There wasn't much to dislike about our experience at SM. If there's anything they can improve upon, i'm sure they're listening and will take action accordingly. As mentioned above, we worked together during their "launch" phase where i helped manage some content and share insights into what was happening during launch.