This software has helped me keep track of all my students. It has allowed me to send automated letters to students who are not in attendance. I also like how I can use it in the classroom. I don't dislike anything about etsCouncil. It has been helpful to me and my students. I use it mostly for sending out automated emails to my students. I have also used it to create attendance sheets. ETS Council is an organization that has assisted me in my career as well as taught me how to be successful at work. They have helped with resume writing, interview preparation, networking events, etc. I highly recommend them! Nothing specifically but they are always willing to help you if needed or just give advice about what your doing wrong. The people who work there truly care about their clients success not only within school/college life but also outside of it too.