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Croatia
1 Level
769 Review
43 Karma

Review on HSTMYFS by Leandro Gray

Revainrating 3 out of 5

HSTMYFS - Unsatisfactory Products and Terrible Customer Service

I just tried to buy safety and security items for my home but had a bad experience with HSTMYFS. The goods I received fell short of my expectations and were of low quality. Additionally, they offered unresponsive and poor customer support. The return procedure was difficult when I wanted to return the things. It took me several tries to reach their customer care, and when I did, I received false information regarding the return procedure. The return processing took many weeks, which was irritating and time-consuming. It was unfortunate that the home sensor and alarm I bought from HSTMYFS did not perform as promised. The process was made much more irritating by the fact that it was challenging to install and the instructions were unclear. Overall, I had a negative experience with HSTMYFS. Their customer support was unresponsive and useless, and their items did not live up to my expectations. Anyone looking for dependable safety and security equipment for their house should avoid this company, in my opinion.

Pros
  • Excellent client care.
Cons
  • Instructions for installation aren't always clear.