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774 Review
38 Karma

Review on Goldcast by Jeffery Pricinoc

Revainrating 4 out of 5

Excellent experience and professional staff

I was able to engage my target audience in an interesting way during our live stream of two days at Dreamforce '17! The app itself has been easy for me as well as everyone who's worked with us (from Sales Engineering all the way down) to learn how to best utilize it. There have not really been any problems we've run into so far while utilizing this service; however, there isn't much one can do about things once they're done. We were trying something new when going LIVE - having people join via web browsers instead of being required to download the client first before joining/watching content - but after just over 2 weeks since launch, only 1 person had downloaded the software prior to tuning back in online. That said, the feedback given afterwards indicated those users did enjoy watching without downloading beforehand!

img 1 attached to Goldcast review by Jeffery Pricinoc



Pros
  • Very simple interface
  • Easy integration within SFDC CRM system.
  • Great customer support team that is always helpful even if you don’t get what your looking or need help troubleshooting issues along their journey too :)
Cons
  • Not many options available outside streaming video no ability currently exists yet which allows uploading photos etc
  • No chat functionality