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Eddie Orrell photo
Canada, Ottawa
1 Level
688 Review
37 Karma

Review on SANDEGOO by Eddie Orrell

Revainrating 3 out of 5

A Negative Outdoor Store That Isn't Worth Your Time: SANDEGOO

I'm sorry to be the one to break the bad news, but SANDEGOO left me feeling rather unimpressed, and I have to say that I wouldn't suggest them to anyone. Although they have a respectable assortment of outdoor gear, their general service and quality are subpar in comparison to their rivals. To begin with, their website is cumbersome and challenging to use. I have difficulty locating what I was seeking for and found myself getting lost in their categories. Furthermore, I didn't have enough information from their product descriptions to make an informed choice. I was unhappy with the products' quality when my order finally showed up. The snow rake was difficult to operate and broke after only a few uses, and the patio furniture was flimsy and didn't hold up well under routine use. SANDEGOO was weak in terms of customer service as well. Their employees didn't seem to care about resolving my issues and didn't seem to know much about their own products. I wouldn't waste my time on SANDEGOO overall. There are numerous alternative outdoor merchants who provide better goods, better customer service, and an all-around better buying experience.

Pros
  • Year-long trial period
Cons
  • a challenge in resolving order-related concerns