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Morocco, Rabat
1 Level
669 Review
36 Karma

Review on πŸ”Œ NETGEAR Nighthawk AX1800 Whole Home Mesh WiFi 6 System (MK63S) + Free Armor Security – Router with 2 Satellite Extenders, Covers up to 4,500 sq. ft. & Supports 25+ Devices by Donald Cox

Revainrating 4 out of 5

Easy setup - if you want it to be your router

This system has a lot Therefore; It's small, looks good and has a great signal. He also loves to be your router. If you want to set it up with default settings, it should be a walk in the park. Unfortunately, I already have a router that's fully set up, with lots of wired devices, some built in, with static IP addresses, and I don't want to set everything up again, so the default settings don't work for me. Not finding anything helpful in the documentation, I contacted tech support to see if I could figure out how to set it up the way I need it. I have to say that the tech support was very responsive, although they didn't quite understand how I wanted to set up my system. However, with their help, I was able to figure out how to set it up. Setup would be MUCH easier if the available documentation actually matched the app and router menus. It took me a while to figure out how to get to the settings I needed and the layout was so unintuitive that if I ever need to go back to it I'll have to look for them again. Another thing that really struck me is that her "armor" turns on automatically when you set it up without you bothering to ask if you want to turn it on, and it became a lot harder to turn it off again , because - for the fact that the documentation is wrong. Then, to add insult to injury, they want you to pay a monthly fee for their nasty "protection" after 90 days. The bottom line is that once configured, it works great. I no longer have gaps in my Wi-Fi coverage and all my devices, both wired and wireless, work well, even those I've never been able to get working.

Pros
  • NETGEAR ARMOR POWERED BY BITDEFENDER: The world's leading cybersecurity system protects all your home devices from viruses, malware and data theft and includes a 90-day subscription
Cons
  • Has problems