I really like how easy it was set up with our Salesforce account so we could get started right away! The analytics are fantastic too - you can track everything from email opens through your website visits etc., which makes tracking ROI very simple in comparison to other systems out there (like Hubspot!). We're looking forward to seeing what new features they add as this platform continues growing over time. As stated above though; great customer service when needed/required!! Our team has been able solve most issues quickly via chat or phone calls by their support staffs' quick responses & knowledge base available online if not resolved immediately after submitting ticket request thru Help Desk system! Have had no problems thus far but have heard stories about others who do experience some difficulties along way once onboarding process completed successfully however still waiting patiently before experiencing any downfalls myself personally :) Great product overall considering its ease of setup compared to competition such as Marketo /HubSpot! Easy integration wtih existing.