As an administrator I love how easy it was for me as well my staff members using this system; there were no errors at first time use! The interface could be better but other than those things we had nothing negative about our experiences so far!! We did not have any issues until now when some users started having difficulty logging back online after being off line during lunch or breaks etc.. It has been resolved since then though. There really isn't anything wrong yet just minor glitches here & there which usually correct themselves within minutes once you press ok button next thing happens again lol. Overall great product if your looking around finding something cheap don’t go elsewhere because they do sell expensive products too however these ones work fine even without extra cost features added like customizing templates ect...