The customer service has been great! They are always willing to work with you as they understand how important it can be for your business that employees feel appreciated, engaged & valued by their employer.
I have had no issues whatsoever whilst using this software. You need to think about having some kind of reward system in place but if you do decide not too then make sure there's nothing else which could replace these brownies points. Try out our rewards program before we implement anything - its free :).