The ease of using this software is very easy to use for all levels in our organization as well as any level within an agency or provider network. There isn't anything I dislike about care voyance but maybe if there was more training available online regarding how best utilize its features we could be better able help others when they have questions. Our main goal has been to make data entry easier by automating manual processes so staff can spend less time doing things manually which allows us to provide higher quality service than before.