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1 Level
783 Review
44 Karma

Review on trems by Tray Smith

Revainrating 5 out of 5

Great for tracking and managing custom tours

I like that it's easy to use - my clients love being able track their reservations through this app too! It also has helpful features such as an "In Progress" tab so you know what is pending with your customer while they are waiting in line at checkin or pick up time if applicable (it can be difficult knowing who got checked into/picked from ahead of schedule).

img 1 attached to trems review by Tray Smith

We haven't been using TreMs much yet because we only started implementing them late last year but there aren’t any downsides other than maybe needing more training before getting some great insights about how customers experience our service? And just get used to having all data pulled together within one place instead of separate apps etc., which makes things easier when responding back once those answers have arrived.- Tracking reservation status easily throughout booking process & post trip when collecting feedback after each tour booked via phone call / email communication.

Pros
  • Customer tracking information
  • Timekeeping for employees; employee clocking out automatically upon completion, no manually inputting times anymore required either by management OR staff alike)
  • Easy integration between Tems CRM system AND website(not sure why not every software does)Easy user interface + intuitive design+ Great price point versus competition