First the cage came with parts that could not be assembled. The corner pieces will not slide over the wire walls in the bottom half. Only half of the cage was easy to assemble and the other half (bottom) was impossible. We sought help on the website and two days later we were referred to a third party so we ended up returning the cage and purchasing a Ferret Nation cage. configure and delete because the only access point is the door and I can't get through the door. Also installing the shelves is a problem as the outer pins screw into the shelves but it is impossible to hold them in place while the pins are screwed in. When we couldn't assemble the bottom of the cage, we stopped. We tried to assemble the internal parts because it was clear that we couldn't keep the cage in such condition, so we didn't even try to assemble the tunnels.
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