This program has helped our sales team in so many ways from prospecting, scheduling appointments as well as follow up with potential buyers which helps us stay organized during busy times! We also use it to schedule meetings/appointments as we don't have enough staff members anymore to do this by hand. I think there could definitely be more features but their customer service was great when they did come out last year after some updates. Keep them coming because i know if need something new or updated its quick response time. Scheduling multiple people at once without having to manually write down everything one person does not work very good sometimes, it would help make things easier with less mistakes being made especially around holidays where everyone's workloads are much higher than usual.