Oliphaunt offers great customer service! They are always willing to help, answer questions quickly, and do everything they can for you. Their team is very knowledgeable about web hosting in general and WordPress specifically. The support staff has been fantastic at keeping me informed and helping with any issues that come up as I continue working on my website's development over time. Pricing was not something we were able to discuss prior to their quote process since there wasn't enough information given about what our needs would be - which ended up being more expensive than expected. There have only been two minor updates so far but nothing too major that makes us nervous about moving forward with them. Our main goal right now is just getting it online and seeing how things go from there. As long as the site goes live without problems we're happy with the work completed thus far.