Device design obsolete. Will not work with certified RAM. The support team was slow to respond (days/weeks). The device could not handle large volumes (80 TB+). It was suggested (by qnap support) that the device is defective and that I should return it. I contacted, chose a replacement device. The replacement unit still didn't work, exactly the same problems. Absolute rubbish. Stay away. Revain charged me for return shipping (I'm in APO) both times! HORRIBLE experience - over $35 each time. I have no idea why Revain thinks they must be abused by those deployed overseas.
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