The ease of use, how quickly it integrates into our system (we are using QMS), great customer support from both staff at paragondata systems as well vendor implementation team members who have been extremely helpful in getting us up-to speed! There really isn't anything I dislike about this product so far - but if you're looking specifically for an RFID solution that will work seamlessly within your warehouse or food safety program then look no further than PARAGON FOOD TRACEABILITY!! We were able track everything we need/want when entering perishables through out point by points process which has helped eliminate any issues regarding traceback information not being correct between departments / sub processes etc..