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Review on Padgett Business Services by Paul Barnes

Revainrating 3 out of 5

I am not a fan of the service.- my review about Padgett Business Services

I am not a fan of the service. The phone calls I receive from them are mostly regarding the wrong information that they gave me during my initial conversation with them. I feel that I am not being helped in any way. When I called them back and asked for clarification they did not offer any explanation as to why they said something was incorrect. Instead they would ask me if I was sure that was correct and I would have to tell them yes again because I could not understand their response. They did not explain anything to me and instead they just tried to argue with me. My accountant told me to leave the account with them because she didn't see any value in working with them. I have never been treated in such a manner before. In the past I have been contacted by other companies and have always received excellent service and respect. I feel that this company does not care about the customer and just wants to sell them products.

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Pros
  • There is a free version of which allows a user to perform some tasks
  • This is a great tool if you are working with data that you need to quickly process and transform into something
Cons
  • There is no training on how to work with the product
  • Doesn't have all of the functionality of other analytics tools