We use this product to manage our daily communication, as well as for internal reporting purposes. The interface is user friendly - very simple to navigate through all of your emails in one place! As an enterprise level organization we rely heavily upon email communications throughout the day. With other programs I have had issues where messages would get lost or never sent at all. However, using Ulysses has been great because it allows us to easily track each message that comes across my desk so we always know what's happening around here. It also helps organize reports internally within our business.