I had to contact support to get the connection established. To add a device, get a plus "+" in the mobile phone application by tapping the down arrow in the left corner. If it asks for the SSID, it's the name of your router. I have a Category 5 cable going to 3 Reolink cameras, 2 511W, 1 e1 outdoors. Everyone has sound problems. The 511W has sound, but you can only record sound from a 10ft camera. Reolink will send me a partial refund for camera audio issues. In anticipation. RMA. Outdoor e1 no sound in PC client/application. Just installed yesterday. I'm still trying to sort it out. Overall good image quality. I had an 8ch 2 NVR delivered and couldn't get past the "incorrect password" portion of the setup wizard. I sent both back. While I use "My Computer" to record clips to disk. I wanted to know how far the wifi can be sent? From cameras to routers. 300 feet? no instructions from Reolink. Also, Windows must be installed on your computer. It does not accept Google Chromebook. See in real time.
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