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Georgia, Tbilisi
1 Level
734 Review
36 Karma

Review on Bessmate by Robert Ewing

Revainrating 1 out of 5

Having a Disappointing Experience with the Online Store of Bessmate

My most recent encounter with the internet store provided by Bessmate was less than satisfying. Despite the fact that the business specializes in sporting goods and equipment for the great outdoors, the website is disorganized and difficult to navigate, in my opinion. Because the search function was not very user-friendly, it was very difficult for me to locate the particular piece of exercise and fitness equipment that I was looking for. In addition, the product descriptions were vague and did not provide sufficient detail, which resulted in my having more questions than solutions. When I tried to get help from customer support, I was met with unhelpful responses. This made the situation even worse. My impression was that I was being hurried off the phone and not given the attention and care that, as a consumer, I was entitled to receive. My time spent using Bessmate was, on the whole, a frustrating and disappointing experience. This online retailer is not one that I would suggest to anyone seeking for high-quality gear for sports and the great outdoors. There are alternatives accessible that are of a higher quality and offer a more satisfying experience to customers.

Pros
  • Superior gear for outdoor activities and sporting events.
Cons
  • Website is difficult to navigate.