The most important thing about this software was that it helped us save time by automating our mailing process, which in turn saved money for my business! I am not sure what other people thought of stanP but we did have some issues with sending emails through them as well when they were first starting up (we had an old version). We solved those problems pretty quickly though so there wasn't much downtime at all while using Stan P's services - definitely worth looking into if you are interested or need help saving your organization/business more than $$$$.