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1 Level
858 Review
78 Karma

Review on FreshReview by Matthias Foxx

Revainrating 5 out of 5

Review Ticketing for Service Industry Professionals

The ease of being able to get customer's photos, testimonials, comments, and even their feedback rating in a few quick moves! It has opened up a whole new world of what businesses can do to create and maintain a highly favorable reputation in the online community! There is absolutely nothing that I dislike about this software! It is so simple to use, extremely beneficial, and helps take the stress out of posting online reviews. It also works with a wide variety of websites and content management systems. Not only does it have a wonderful user interface, but the support team is very knowledgeable and helpful as well. I like that this is an all in one system - no need additional software or platforms! The interface seems well thought out, intuitively logical steps with each feature making sense (and being able use multiple accounts). It's super simple but still offers so much capability without needing tons oof features/toolsets etc.- just what we needed as consultants who want simplicity yet powerful capabilities when writing client service tickets / proposals & RFPs.

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Pros
  • Easy integration into our CMS
  • Ease to understand UI for clients
  • Multiple account accessability from single login screen.
  • Good amount customization options available at low cost compared other vendors offering similar services
Cons
  • Nothing here