When I bought wooden hangers, I chose this product because the photos in the ad showed that the horizontal bar has ribs to keep the pants from sliding down. The product I received did not have these ribs. I contacted the support listed for the product but it was only Revain. Apparently they knew nothing about the product. They offered to replace the hangers. I told them I didn't need a replacement that was the exact same product. Well, that's what I got. I have sent back a replacement. The photos show that not only the horizontal bar of the actual product is different from the listing photo, but also the overall finish of the actual product is different from the listing photo. The photo in the ad shows a product that is much smoother than the real product. In general the product is satisfactory but not at all as presented.
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