I was thrilled to learn about RVMATE and their wide range of automotive, RV parts and accessories, power and electrical items as someone who is new to the world of RVs. Unfortunately, I had a negative experience with this firm. Although their website is easy to use, their customer service might use some improvement. I found it challenging to get a straight answer from their customer support staff when I had queries about a product. In addition, some of the things in my order were damaged when it eventually came and had to be sent back. Dealing with their return procedure was time-consuming and frustrating. Overall, I did not have a good experience with RVMATE, and I would advise others to be wary about doing business with them.