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South Korea, Seoul
1 Level
750 Review
64 Karma

Review on BrightRoad by Eric Currie

Revainrating 3 out of 5

BrightRoad has terrible customer service and a restricted product selection.

BrightRoad falls short of providing a customer experience that is up to par, despite the extensive selection of sports and leisure products it offers. Their inventory is extremely restricted, and as a result, they frequently run out of products. In addition, the customer support is below average, and the company takes an excessively long time to respond. When you have an immediate need for the merchandise, the slow shipping can be extremely frustrating. Last but not least, their prices are not market-competitive, and some of their products are priced excessively high. In general, I am unable to encourage BrightRoad due to the fact that there are other options on the market that are superior.

Pros
  • Website that is simple to use
Cons
  • slow response from customer support