The UI / UX was good when we were first trying it out but now has become clunky with so many features that are not useful or well thought through! We have used other solutions like this in previous projects but they always made things too easy by providing everything you need including product design etc - which meant there wasn't much work needed from our end once installed!! If anyone needs something simple like an inventory system then I would definitely give them another look as they do provide some really nice additional functionality such as RFID scanning support and barcode reading - however if your looking at anything complex (e.g. production planning) then stay away unless its very cheap otherwise you'll be wasting time and money unnecessarily. Just use Salesforce instead, all their integration options allow you to link directly into sales pipeline/forecast reports without any extra setup required unlike these tools who require multiple plugins just to achieve basic reporting capabilities.