I bought one of these cages in the hope that it would help one of my cats who is very claustrophobic and anxious when driving in the car. We are moving at 5pm and I didn't want to put it in a tiny stretcher where it can hardly turn around and has small holes in it, so I chose this item. I was hoping that the product would be as pictured and described (size doesn't matter to me as long as it's big enough for a 12lb cat) and luckily it was. The box was installed, I opened all the windows, and after a thorough examination of my cat, he entered and sat down. A few weeks later he's sleeping in it too. I loved this product so much I bought another one! I have two other cats (four total), a 7lb and 10lb, who will live together (they are very bonded). The pad is SO soft! If I could fit I would probably sleep there too. ;) Anyway, I was quite surprised by the quality of the bedding. Usually, companies offer the cheapest bedding they can find, but not in this case. It's soft and plush and easy to clean (washing machine, hello!). The design of this product also looks well made. The canvas has withstood multiple claws from four cats. I'll update once we've completed our trip and let readers know how my claustrophobic anxious cat behaved during our 5 hour drive. Looking back, my four cats have made several trips in their Happy Cat carrier and they are still fine with it. Didn't think two 12lb crampons would fit in the rack, but they do and there's still plenty of room. Since I bought two I am keeping one and they take turns sleeping in it and on top of it. The operator continues to meet my expectations. Excellent purchase!
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