I couldn't install the item. If you're a home user, you won't get a quick and easy install. I had to overcome so many obstacles and just pushed through and finally gave up. I can't remember anything since I switched to Zebra Wireless and also had a bad experience. One problem after another, everything is finally ready to print and no data is being recorded. I don't think they suit the little home user who sends and wants labels. It reminds me of working on a small computer in the 80's when working together with simple interfaces was very tedious. I want to walk past the printer. I want thermal materials to avoid ink and such. It's like working on a beta with these guys. Everyone studied and we became friends over the phone for hours. They don't seem ready for the user delivering small 4x6 labels from home. I want to be educational, not critical. If they want a market, I just want to save people like me the trouble of going through hell a bit to print a squeaky label. I have been willing not once but twice to buy this excellent advertised thermal label printer that prints 4x6 shipping labels and that alone should hold you back until you get valid verified data that delivers as advertised and is fully compatible with the list of computers . and the devices they publish in their ads.
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