It's easy for users who are not tech savvy or computer literate, it also has an excellent user friendly interface which makes things even easier! The one thing I dislike about this product would be if they could make more of their products available in other languages such as Spanish/French etc - but overall very satisfied with what we have achieved so far using vdi works (1) ease-of use;(2) cost control.(3) no downtime during our school day when students can access computers from home via internet connection at certain times throughout each week / month ;.