This product was well tested, installed and used about 10 times (maybe I'm exaggerating - maybe even just 3 times) before it just stopped working. We haven't even finished installing the shower in the bathroom, so we only used it a couple of times to dry our towels. The electrical circuit is OK. The towel holder is scrap and only decoration at the moment. It doesn't work at all. I will try to return but there is no information about the guarantee. VERY DISAPPOINTED WITH POOR QUALITY.
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