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United States of America, West Valley City
1 Level
725 Review
36 Karma

Review on Ohoho by Gerardo Cibrian

Revainrating 2 out of 5

Warning: My Experience with Ohoho Was Very Disappointing

Unfortunately, after making a purchase from Ohoho to satisfy my requirements for my outdoor activities, I was left with the impression that my experience was not satisfying. In spite of the fact that they have an impressive assortment of patio furniture, lawn and garden equipment, and power tools, I was disappointed to find that the quality of their products was not up to par with what I had anticipated. It was difficult for me to get the replacement components and accoutrements to function correctly because they were not of the same high quality as the original equipment and I had received them. In addition to this, the customer service that I obtained while attempting to resolve the issue was below average. In my experience, the representatives were both unhelpful and lacking in expertise. In addition, I struggled to locate what I was looking for on the website and found it difficult to navigate overall. The product descriptions lacked the necessary level of specificity, and as a result, I found that I needed to look elsewhere for additional information. In general, Ohoho is not a service that I would recommend to other people. Although their prices might be comparable to those of competitors, the low quality of both their products and their service to customers does not warrant the higher price. In the future, I plan to seek the assistance of a different business for all of my outdoor-related requirements.

Pros
  • Affordable costs.
Cons
  • Only a small number of items are available for delivery outside of the country.