The DevEx team is always very helpful and responsive. They are able to help us quickly with any questions we have related to our projects. I think that they could improve their documentation. We've used them for several years now, and never had a problem. We solved many problems, like how to handle different data types. We also helped them understand what we needed from them. The support staff is available 24/7 at no extra cost, very friendly and fast to answer questions. I can't say anything bad about this software, it's fantastic! So far we haven't even encountered any bugs or issues (yay!). It has helped us save a lot of time in managing our project portfolio. We are also able to keep track of upcoming deadlines and have all our documents updated automatically.