We have been using it since 2015 when we started our journey of implementing SAP S/4HANA in one go (which was not so smooth). It has many features which help us automate different processes within my organization very easily without much hassle or cost involved! At first time I had some issues while trying out its capabilities but now everything works as expected even better than what i thought initially!! There's nothing really bad about this product other then sometimes there could be slight delay at times during execution because they run few jobs parallel together unlike others where you can see all your job status right away after being submitted - also if any error occurs due too low resources provided by AWS instances etc.,it would take sometime before getting notified via email rather quickly compared to competitors who notify immediately once such issue arises.