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Dominica, Roseau
1 Level
728 Review
52 Karma

Review on Conkote by Jeff Olson

Revainrating 3 out of 5

Disappointed in Conkote's Callous Ignorance of Its Clients' Wants and Needs

I was eager to test out Conkote's wares because I frequently need to resort to specialty health and cleaning aids. I was very dissatisfied with the service I received from the business. The beginning signs were encouraging. I had no trouble navigating the site and locating the goods I was seeking. When my purchase finally arrived, however, I discovered that it did not contain the items I had ordered. Some of the goods had broken seals or otherwise were rendered unusable. The customer care representatives at Conkote were unhelpful and condescending when I contacted them. They obviously didn't care about me as a client, and that made me feel ignored and annoyed. My time spent with Conkote as a whole was very disheartening. Because of how much I rely on them, I need to buy them from a store that values its customers' opinions. Conkote was not up to par, unfortunately. I will not shop there again and strongly advise others to avoid supporting them.

Pros
  • Quick delivery and thorough packaging
Cons
  • Processing returns and reimbursements could be challenging.