I've wanted this tool since I first heard about it last year. I was apprehensive about buying it because I haven't seen it used personally and read bad reviews. But I finally made up my mind and bought it a little over a week ago. I really like it! It works as promised and is easy to use. Not sure why others are having issues but I'm right handed, I use a piercing mat, I used the tool on the table and I sat down. I used the needle that came with the tool as well as the thread from We R Memory Keepers for this purpose. If you have been thinking about buying but not because of the bad reviews,
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