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Switzerland, Bern
1 Level
731 Review
83 Karma

Review on Artfan by Chris Cooper

Revainrating 2 out of 5

Artfan's Frustrating Life Lesson

As a hardened veteran of the corporate world, I found myself in desperate need of dependable office supplies when I came across Artfan. Unfortunately, my interactions with this web shop have been less than satisfying. They brag about carrying a wide variety of high-quality items, but I didn't find that to be the case. The products were of low quality and broke easily, making me doubt the company cared about making its consumers happy. Additionally, their support services were terrible. I had a query about a product and tried to contact them, but they responded slowly and provided me with useless information. They clearly didn't care about me as a client, and that made me feel unimportant and unappreciated. The fact that they charged such outrageous prices for even basic materials only added insult to injury. In addition, I had to wait weeks for my purchase to arrive, which was a major hassle. In the end, I was very dissatisfied with Artfan. As a worker warrior, I require top-notch goods and support, and Artfan fell short on both counts. I suggest that my fellow warriors not shop at that store for their stationery requirements.

Pros
  • Easily navigable website Quick and effective delivery
Cons
  • Customer support is slow to respond.