Ordered June 23rd. The product failed on September 3rd. All manufacturer's instructions were followed. Only used to heat water. The malfunction appeared in the following form: the device did not turn off. Woman noticed the smell of burnt plastic. Found water all over the counter as if the structural integrity of the block had been broken. Due to the Mfgr guarantee (shipping paid by the owner) it's not even worth replacing. I do not recommend.
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