The system is very flexible, can customize it to suit our requirements. The support offered by them is commendable. I find very helpful if you need some expert advice regarding this software, they are always there to help solve your problems. Sometimes the interface gets confusing which can be very frustrating when navigating through this product. As a matter of fact, after going back from my previous employer, i switched over to itainium as their product seemed much more interesting than the one at my old employer. I am currently using it to handle our inventory management at work. We love that I can easily create my own custom reports using our in-house software. The program is easy to use and allows me to customize my reports to meet my needs. There are some things we wish it could do better such as adding more fields to the report. I would highly recommend this product to any organization looking for a quick and easy way to create customized reports. We have been able to streamline our reporting process and save time by creating our own custom reports.