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1248 Review
29 Karma

Review on PATLive by David Dortch

Revainrating 5 out of 5

Great Solution For Automatic Calling Tasks

I was able to use this app in conjunction with my Google Home device so that when someone called, it would say "Hi", ask for their first names then automatically have those entered into an excel spreadsheet or other program as well! That's great because sometimes people forget who they're calling before getting through all of them - but now we can do everything via voice commands instead!! It works perfectly too.

img 1 attached to PATLive review by David Dortch

There wasn't anything about using Patlive I disliked at any point during our trial period which lasted several months (and even after!) This software has been amazing since launch day & really helped us scale up quickly without having dedicated employees handling phone calls every single hour each weekday throughout 9AM-5PM PST time zone hours. I love that it has an option of either using my phone or computer for calls, which makes sense with our small office environment! Their customer support staff was incredibly helpful during implementation as well!! Could not have been more pleased from beginning-to end process. Nothing at this time - great product though highly recommended if you are looking into voice communications between employees in different offices but within one organization (or even same location!).

Pros
  • Easy interface; very intuitive UI/UX.
  • Also easily accessible reports provided upon request showing how many times specific scripted prompts were used along wth total numberof reps made per month over last 90 days,
  • Quick turnaround responsetime whenever issues arise
Cons
  • It is hard to say